Cyber Risks · Krebs on Security

eBay Asks Users to Downgrade Security

Summary: eBay emailed KrebsOnSecurity asking him to switch from a hardware key fob to one-time codes sent by text message, a form of two-factor authentication experts describe as less secure. The move came months after NIST released draft authentication guidelines that appear to phase out SMS-based 2FA because texted codes can be intercepted, with thieves diverting a target's messages and calls to another device through social engineering at the phone company or attacks like SS7 hacks. eBay spokesman Ryan Moore said the change was about bringing authentication in-house, since the security key is made by Verisign, and that eBay hopes to offer additional multi-factor options in the future.

Why it matters: eBay is trading a decade-old hardware token for SMS codes that NIST's draft guidance is moving away from precisely because they can be diverted to another device - a downgrade a security leader may face from vendors who frame convenience as progress.

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Data Breaches
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