Cyber Risks · Krebs on Security

Is Facebook’s Anti-Abuse System Broken?

Summary: KrebsOnSecurity reported that Facebook deleted almost 120 closed groups with more than 300,000 members selling stolen credit cards, identities, hacked accounts, and spamming, phishing and denial-of-service services, after the reporter emailed the company a spreadsheet; the groups had been active for an average of two years. When the reporter instead used Facebook's own abuse reporting process, the company replied that none of the groups violated its standards, and some removed groups re-established themselves within hours.

Why it matters: Facebook's communications manager apologized for the error and said the team processes millions of reports each week, while the company employed 15,000 human moderators with plans to hire 5,000 more by year's end - and the reporter found no reporting category for selling hacked accounts, credit cards or identities.

Read the original at Krebs on Security ↗

Topics
Data Breaches
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