Cyber Risks · PortSwigger Research

Managing Jira ticket duplication - Port Swigger

Summary: PortSwigger documentation explains how Burp Suite DAST tracks issues over time, classifying them as new, regressed, repeated, or resolved, and raises Jira tickets automatically based on that classification. It manages tickets per Jira project separately, so two automatic rules targeting the same issue in the same project produce only one ticket, while rules raising the same issue in different projects produce a ticket in each.

Why it matters: Duplicate-ticket logic that runs per project means the same vulnerability can generate tickets across multiple Jira projects while collapsing to one within a single project, so ticket counts are not a reliable measure of how many distinct issues your scanner actually found.

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Topics
Vulnerabilities & Patching
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