Qualys Integration with Service Now for Operational Efficiency | Qualys
Summary: Qualys describes a 2026 threat landscape in which attackers use AI models and agentic AI to find, weaponize, and exploit vulnerabilities at machine speed, outpacing manual remediation. Qualys positions its Enterprise TruRisk Management (ETM) and Policy Audit products, integrated with ServiceNow Vulnerability Response and Unified Security Exposure Management, as the answer, with ETM narrowing exposures to the 1-2% that are actually exploitable and Policy Audit covering 100+ regulatory frameworks.
Why it matters: Qualys states that without its ETM enrichment, ServiceNow USEM users rely on native signals like NVD severity, CISA KEV, and EPSS that can still produce broad severity-based queues, increasing MTTR and contributing to alert fatigue - so the gap between a severity queue and a validated, exploitable-only queue is where remediation time is lost.
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- Topics
- Governance, Risk & Compliance
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