xOT Incident Response Services
Summary: Dragos describes an incident response service built specifically for operational technology environments, covering the full incident lifecycle from breach detection to operational recovery, and staffed by experts in industrial protocols, safety systems, and operational constraints. Rapid Response Retainer customers with the Dragos Platform get first contact within 1 hour, analysis starting within 2-4 hours, and onsite response within 48 hours, with pre-established agreements removing contractual delays.
What's compelling: The stated response clock - 1 hour to first contact, 48 hours to boots on the ground - is the gap a critical infrastructure operator lives with between a breach and recovery, and the priority terms are tied to also running the Dragos Platform.
Read the original at Dragos Blog ↗
- Topics
- OT / ICS & Critical Infrastructure
- Related
- Siemens RUGGEDCOM APE1808 Cyber Risks · Nov 12, 2026How to Assess OT Incident Response Preparedness Cyber Risks · Nov 10, 2026Three China-Nexus Espionage Campaigns Linked Through Sparrow Malware Ecosystem Cyber Risks · Nov 10, 2026