AI Shouldn't Improve Workflows, It Should Replace Them. Here's How to Do It

Summary: A vendor CEO writing in The Hacker News argues that AI for GRC should replace workflows rather than improve them, and that an agent only earns the label 'agentic' if it executes an entire workflow, including the decision-making between each step, from start to finish. The article lays out a five-step methodology - mapping the workflow, defining multi-dimensional triggers, documenting decision logic, specifying structured outcomes, and validating execution - and applies it to a continuous control monitoring agent that collects evidence, evaluates compliance, opens remediation tickets, and validates completion without human intervention.
Key Takeaway: The author's own test is blunt: if your agent drafts a policy but you still review, approve, route for signatures, track completion, and update records, you have automated one step and eliminated nothing. The claim that management won't accept models requiring constant human intervention when agentic alternatives exist puts a timeline on GRC teams that have not yet broken their workflows down this way.

Read the original at The Hacker News ↗