Increasing trust, commitment, and predictability during a remote incident response
Summary: Cisco Talos Incident Response published a blog post arguing that physical presence of responders is not crucial to incident response success, since threat traces live in network and Internet space and a remote team can work from anywhere with sufficient connectivity. Talos IR, a remote-first follow-the-sun team, cites engagement start times of 15 minutes to four hours remotely versus 24 hours in transit on-site, and recommends building trust with responders through proactive services such as tabletop exercises, plan and playbook development, and threat hunts before an emergency occurs.
What's compelling: Many companies first meet their IR team during an emergency, which Talos calls one of the worst times to build trust and gain timely access - and on-site response can mean 24 hours in transit before work begins.
Read the original at Cisco Talos ↗
- Topics
- Detection & Response
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