Laura Faria: Empathy on the front lines
Summary: Laura Faria, an incident commander at Cisco Talos Incident Response, described her path from sales roles at endpoint, firewall, and RAV vendors to her current position, which she took on having never been an incident commander before. She recounted a recent incident in which a large health care facility experienced outages at multiple locations nationwide, and said the team knew people's lives were in their hands.
What you should know: In that health care incident, each site outage carried consequences beyond downtime, and the response team framed the work around the fact that lives depended on it.
Read the original at Cisco Talos ↗
- Topics
- OT / ICS & Critical Infrastructure
- Related
- Siemens RUGGEDCOM APE1808 Cyber Risks · Nov 12, 2026How to Assess OT Incident Response Preparedness Cyber Risks · Nov 10, 2026Three China-Nexus Espionage Campaigns Linked Through Sparrow Malware Ecosystem Cyber Risks · Nov 10, 2026