Cyber Risks · Krebs on Security

A Tale of Two Victims

Summary: Two Umpqua Bank customers in Vancouver, Wash., both lost money after password-stealing banking Trojans were found on their computers: Battle Ground Cinema owner Elie Kassab lost more than $81,000 in March, and nonprofit Shared Hope International lost $179,000 in May to transfers sent to a Russian bank. The same forensic examiner reviewed both machines and found banking Trojans on each - sdra64.exe, a Zeus component, on Shared Hope's system and Win32.Banker on Kassab's - yet Umpqua refunded Shared Hope in full while demanding Kassab return his refund and freezing more than $22,000 in his account.

Bottom line: Two victims, the same examiner, the same class of malware, and opposite outcomes: one bank's decision to treat identical infections differently left a business owner with $11,000 in bounced checks and no stated reason why.

Read the original at Krebs on Security ↗

Topics
Data Breaches
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