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Cyber Risks · Krebs on Security

Comcast Pushes Bot Alert Program Nationwide

Summary: Comcast announced it is expanding nationwide a Denver pilot program called Constant Guard that emails customers whose PCs appear infected with a bot and overlays a service notice banner in their browsers, offering free Norton Security Suite subscriptions for up to 7 computers. Bot intelligence comes from Atlanta-based Damballa, which flags a Comcast Internet address when it sees that address communicating with a known botnet command center, and Comcast expects the system deployed to most of its 16 million customers by the first quarter of 2011.

What you should know: Comcast's Constant Guard cannot isolate an infection beyond the single Internet address assigned to the customer's modem, so households behind a wireless router are left to figure out which machine is infected on their own. Spokesman Charlie Douglas declined to give statistics on how many customers responded to alerts during the pilot, saying only that the response was "very positive."

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Topics
Data Breaches
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