Cyber Risks · Krebs on Security

Hotel Franchise Firm White Lodging Investigates Breach

Summary: White Lodging, which manages hotel franchises under Hilton, Marriott, Sheraton and Westin brands, appears to have suffered a data breach that exposed credit and debit card information on thousands of guests throughout much of 2013. Banking industry sources traced a fraud pattern on hundreds of cards used at Marriott hotels in Austin, Chicago, Denver, Los Angeles, Louisville and Tampa, all managed by the Merrillville, Indiana-based company, which later acknowledged a breach at 14 hotels.

Bottom line: The breach hit restaurants, gift shops and other establishments inside White Lodging-managed hotels rather than the front-desk property management systems, so guests who used cards at those outlets were exposed even though Marriott's own systems were untouched.

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Topics
Data Breaches
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