Card Backlog Extends Pain from Target Breach
Summary: A small federal credit union was told its order for roughly 2,000 replacement cards compromised in the Target breach would have to wait behind a backlog of more than 2 million orders at Fiserv, the Brookfield, Wisc. firm that produces its Visa-branded cards. The credit union instead had software developers write scripts to export customer data and two people print the cards by hand at a local branch over several days.
Bottom line: Fiserv chief risk officer Murray Walton said a large breach injects additional demand into a system already near peak capacity at year-end, and the credit union's only fast path was to build its own workaround - a reminder that card reissue capacity, not just fraud detection, is a constraint a breached institution inherits.
Read the original at Krebs on Security ↗
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