ISIS Jihadi Helpdesk Customer Log, Nov. 20
Summary: NBC News reported that ISIS operates a 24-hour Jihadi Help Desk staffed by a half-dozen senior operatives to help foot soldiers spread their message online. Krebs on Security responded with a satirical imagined call to that help desk, and noted that Wired.com published a translated 34-page Arabic Opsec Guide intended to teach new recruits basic operational security measures, techniques and technologies.
What you should know: A half-dozen dedicated operatives running round-the-clock support, plus a 34-page published guide for newcomers, is an organized effort to spread operational security knowledge to people who would otherwise learn it badly or not at all.
Read the original at Krebs on Security ↗
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